Service status / Early access

What is live. What is controlled.

Linnet is operating as a controlled beta. This page distinguishes available product surfaces from capabilities that still require an approval, a pilot, or additional regional infrastructure.

Current service boundary.

“Operational” means the public endpoint is deployed and monitored. “Controlled” means the capability is available only after a workspace-specific readiness check. It is not an uptime SLA.

Account access and workspaceGoogle and email sign-in, test projects, approvals, audit evidence.
Operational
Email API and test deliveryTemplates, messages, logs, webhooks, synthetic-recipient test mode.
Operational
Campaigns, journeys, and signup formsDrafting, audience evidence, lifecycle execution, and hosted forms.
Operational
Shopify connectorCustomer, catalog, order, webhook, and storefront-capture pilot on a development store.
Pilot
Public recipient sendingEnabled only after domain, route, consent, and sending review for each production project.
Controlled
EU restricted regionArchitected as a separate regional boundary; not yet offered as a production commitment.
Planned

Updated October 5, 2026. We do not publish historical uptime until the public monitoring window is long enough to be meaningful.

Incidents

No public incident history yet.

Linnet is still in controlled early access. Material service incidents affecting external users will be posted here with the affected boundary, start and resolution time, and follow-up.

Need help now?

Include the request ID.

Send the time, affected project, and Linnet request ID to ankur@kmfv.cc. Do not email passwords, API keys, contact lists, or message content.